Payment policy

At Elina Blanc every payment is processed through a secure, encrypted checkout. This page explains which payment methods we accept and how your payment is handled.

1. Accepted payment methods

We accept the payment methods displayed at checkout: Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay and Elo credit and debit cards, as well as Apple Pay and Google Pay. The available methods are always shown before you confirm your order.

2. Currency and prices

All prices are shown and charged in US dollars (USD). Shipping within the United States is free. Sales tax, where applicable, is calculated and shown at checkout before you confirm your order, so the total displayed at checkout is the final amount you pay.

3. When payment is taken

Payment is taken in full when your order is placed. You receive an order confirmation by email as soon as the payment is authorized.

4. Security

Our checkout is hosted by Shopify and protected by SSL encryption. Payments are processed by PCI DSS compliant providers. Elina Blanc never stores your full card details.

5. Payment problems

If a payment is declined, please check the card details and the billing address, or try another payment method. If the problem continues, contact us at info@elinablanc.com and we will help.

6. Refunds

Refunds are always issued to the original payment method, within 7 days of the return being approved. Full details are in our Refund policy.

7. Contact information

Email: info@elinablanc.com
Phone: +1 307 6677215

Store name: Elina Blanc
Company name: DR LIBERTY LLC
EIN: 61-2331498
Business address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Warehouse address: 300-398 S Wyoming Ave, Buffalo, WY 82834, United States

Customer service hours:
Monday to Friday | 9:00 AM to 5:00 PM (MT)
Saturday and Sunday | 11:00 AM to 4:00 PM (MT)
We aim to reply to every inquiry within 24 hours.